Use the staff directory to contact our department leaders and facility managers.
View Staff Directory
Customer Service Locations
Although many everyday transactions can be handled on our website, such as picnic shelter reservations, Dog Park, equestrian and other permits—if you'd like to handle these things in person, our customer service staff will be happy to help at one of two convenient locations:
1899 West Winchester Road, Libertyville IL 60048. Enter on Technology Way and make first left to parking area. Open 8 am–4:30 pm, weekdays. Phone 847-367-6640. Fax 847-367-6649. Map and directions »
19808 West Grand Avenue, Lake Villa, IL 60046. Open 6:30 am–3 pm, weekdays. Operations phone 847-367-6640. Public Safety phone 847-968-3404. Public Safety fax 847-245-3735. Map and directions »
21950 North Riverwoods Road, Riverwoods, IL 60015. Open 9 am–5 pm, Tuesday–Saturday, 11 am–4 pm, Sundays. Restrooms only, Mondays. Phone 847-968-3320. Fax 847-367-6649. Map and directions »
These facilities are closed in observance of the following holidays: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday after Thanksgiving, Christmas Eve and Christmas Day.
For emergencies, call 911. For nonemergency public safety issues, call our Ranger Police Department weekdays 6:30 am–3 pm at 847-968-3404, email FP_police@LCFPD.org, or call the Lake County Sheriff's Department dispatch at 847-549-5200 and ask to speak with a Ranger.
Most forest preserves are open 6:30 am–sunset, daily. If a preserve gate is open before 6:30 am, the preserve is considered open for use. Special hours apply at the golf courses, Dog Parks, Ryerson Woods, Dunn Museum, Greenbelt Cultural Center, Independence Grove and the Fox River Marina.