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Who We Are

Contact Us

Complete this form to send us a general message.



Staff Directory

Use the staff directory to contact our department leaders and facility managers.

View Staff Directory

Ranger Police and Preserve Safety

For emergencies, call 911. For nonemergency public safety issues, call our Ranger Police Department weekdays 6:30 am–3 pm at 847-968-3404, email, or call the Lake County Sheriff's Department dispatch at 847-549-5200 and ask to speak with a Ranger.

Pay a Citation

Were you issued a parking ticket or other civil citation? You can submit your payment online within 60 days of your citation date.

Make Payment

Report a Concern

Our community Preserve Watch program invites you to help our Rangers keep watch over forest preserve land. Similar to a Neighborhood Watch, our program urges you to get involved by immediately reporting any unusual or unlawful activity on Forest Preserve property.

To report an emergency, call 911. For nonemergency public safety issues, call our Ranger Police Department weekdays 6:30 am–3 pm at 847-968-3404, email, or call the Lake County Sheriff's Department dispatch at 847-549-5200 and ask to speak to a Ranger.

You can use the Report a Concern form to report nonemergency situations that do not immediately threaten life or property, such as dogs off-leash, fishing or hunting violations, dumping, encroachment or anything else you feel we should know. You can also upload images related to the incident you are reporting.

When reporting a concern, please remember to include the name of the preserve, the type of activity that occurred and the general location within the preserve. The following information is especially helpful to include:

  • Automobile—vehicle make and model, color, year, license plate number and state, and any distinguishing features.
  • Individual(s)—number of people involved, physical description (height, weight, race, gender, age), description of clothing.
  • Location—your location and the location of the activity you are reporting.

Report a Concern Form           View Ordinances, Rules and Regulations

Customer Service Locations

Although many everyday transactions can be handled on our website, such as picnic shelter reservations, Dog Park, equestrian and other permits—if you'd like to handle these things in person, our customer service staff will be happy to help at one of two convenient locations:

General Offices

1899 West Winchester Road, Libertyville IL 60048. Enter on Technology Way and make first left to parking area. Open 8 am–4:30 pm, weekdays. Phone 847-367-6640. Fax 847-367-6649. Map and directions »

Operations and Public Safety Facility

19808 West Grand Avenue, Lake Villa, IL 60046. Open 6:30 am–3 pm, weekdays. Operations phone 847-367-6640. Public Safety phone 847-968-3404. Public Safety fax 847-245-3735. Map and directions »

Ryerson Woods Welcome Center

21950 North Riverwoods Road, Riverwoods, IL 60015. Open 9 am–5 pm, Tuesday–Saturday, 11 am–4 pm, Sundays. Restrooms only, Mondays. Phone 847-968-3320. Fax 847-367-6649. Map and directions »

These facilities are closed in observance of the following holidays: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday after Thanksgiving, Christmas Eve and Christmas Day.

Preserve Hours

Most forest preserves are open 6:30 am–sunset, daily. If a preserve gate is open before 6:30 am, the preserve is considered open for use. Special hours apply at the golf courses, Dog Parks, Ryerson Woods, Dunn Museum, Greenbelt Cultural Center, Independence Grove and the Fox River Marina.